Privacy Policy
PRIVACY POLICY
Last updated: June 2026
Ren Organisational Consulting Limited (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you.
1. WHO WE ARE
Ren Organisational Consulting Limited provides coaching, consulting, facilitation and advisory services to individuals and organisations.
If you have any questions about this Privacy Policy or your personal information, please contact:
info@renoc.co.uk
2. INFORMATION WE COLLECT
Depending on how you engage with us, we may collect:
• Name
• Email address
• Telephone number
• Organisation and job title
• Meeting and scheduling information
• Information you provide during coaching, consulting or advisory engagements
• Coaching notes and action plans
• Session recordings or transcripts where meetings are recorded and participants are aware of the recording
• Payment and invoicing information
• Communications exchanged by email, video conferencing platforms or other business systems
3. HOW WE COLLECT INFORMATION
We may collect information:
• Directly from you
• Through our website
• Through Calendly or similar scheduling tools
• Through coaching and learning platforms
• From organisations engaging us to provide coaching or consulting services
• Through our ongoing professional relationship with you
4. HOW WE USE YOUR INFORMATION
We use personal information to:
• Arrange and deliver coaching, consulting and advisory services
• Schedule meetings and manage appointments
• Communicate with clients and prospective clients
• Maintain coaching and consulting records
• Process payments and invoices
• Comply with legal, regulatory and professional obligations
• Improve our services
Where appropriate, we may also contact you regarding services, resources or opportunities relevant to previous discussions or engagements. You may request that we stop such communications at any time.
5. COACHING PLATFORMS AND CORPORATE PROGRAMMES
Some coaching and consulting services are delivered through third-party coaching platforms, learning providers or corporate programmes.
Where this occurs, personal information may be provided to us by the relevant organisation for the purpose of arranging and delivering services.
The organisation engaging our services may be responsible for determining how your information is collected and used. Where services are delivered on behalf of another organisation, their privacy notices, terms and data handling practices may also apply.
We only use information provided to us for the delivery of agreed services and the management of the professional relationship.
6. AI-ASSISTED TOOLS
We may use AI-assisted productivity tools to support note analysis, summarisation, content development or service delivery.
Where reasonably possible, personal information is anonymised, minimised or removed before being processed using such tools.
We do not intentionally use confidential coaching information to train public AI models.
7. SHARING INFORMATION
We do not sell personal information.
We may share information with trusted service providers where necessary to operate our business, including:
• Microsoft 365
• Apple services
• Dropbox
• OneDrive
• Calendly
• Zoom
• Microsoft Teams
• Professional advisers, accountants or legal advisers where required
Information will only be shared where reasonably necessary and appropriate safeguards are in place.
8. DATA RETENTION
We retain information only for as long as reasonably necessary for business, professional, legal and operational purposes.
Coaching and consulting relationships are often long-term and clients may return after extended periods. Accordingly, some records may be retained to support future engagements and continuity of service.
Session recordings and transcripts are retained only as long as reasonably required for their intended purpose.
Financial records are retained in accordance with legal and accounting requirements.
9. SECURITY
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.
This includes the use of secure business systems, password protection and other appropriate technical and organisational measures.
10. YOUR RIGHTS
Depending on applicable law, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information in certain circumstances
• Object to certain processing activities
• Withdraw consent where consent is being relied upon
To exercise any of these rights, please contact us at info@renoc.co.uk.
11. COOKIES
Our website may use cookies or similar technologies provided by website hosting, scheduling and analytics services.
Where required, visitors will be provided with appropriate cookie controls.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
13. CONTACT
For privacy-related enquiries, please contact:
info@renoc.co.uk